swordnoob Posted September 29, 2022 Report Posted September 29, 2022 I just wanted to post my brief exchange with this seller as I haven't found much about them on this site or elsewhere TL;DR I wouldn't recommend buying from them Their reply after I sent a few questions via their order form: hello First of all, is it an order or a question? Payment in USD is OK >Do you have any additional pictures of the sword or koshirae at different angles and lighting? no additional images >Does the item come with tsunagi? yes >When the sword is mounted in the koshirae, how's the fit? Is anything loose? no problem Me: Hello, I was thinking about ordering once I found out more about the swords. What would be the total price in USD? Them: thank you for the order When shipping to _, the shipping company will be _ In the case of _, _JPY will be added for shipping and insurance. Total price will be _USD Charge _USD on Paypal Thank you **Two minutes afterwards, I was sent a PayPal request for money (I guess there was some miscommunication there)** Me: Hello, Before I place the order would it be possible to take more pictures? I can't tell if there are any issues due to the picture of it being too whitened, nor can I tell it's polish condition Them: there is no problem with the product Do not buy if you have questions **They cancelled their PayPal request a minute afterwards** I found it kind of alarming that the seller immediately told me to not buy if I had questions. For reference, this is what I was looking at https://www.samuraishokai.jp/sword/22101.html Quote
francois2605 Posted September 29, 2022 Report Posted September 29, 2022 I bought once from them, indeed their communication is a bit blunt probably because they're not very comfortable with english. I paid them via PayPal, everything went fine, they even declared the sword as an antique one for the customs even though I never asked them to do it. 1 Quote
Nihontocollector752 Posted October 2, 2022 Report Posted October 2, 2022 Don't see what else was required in the way of pictures this place is fine for transactions Quote
swordnoob Posted October 2, 2022 Author Report Posted October 2, 2022 Compare these: https://www.samuraishokai.jp/sword/21137.html https://www.e-sword.jp/katana/2210-1083.htm https://sword-auction.com/en/product/13851/as22359-刀:備前国住長船清光(五郎左衞門)特別保存-2/ The first two sites have full sugata images that look more blanched, but the second site offers more pictures further below. Aside from the picture of the sugata, the third site also has another that highlights different sections of the blade. Finally, I just noticed that in the image of the sword in the first site, there appears to be a small discoloured patch near the munemachi of the image with the edge facing left (although that could be my eyes playing tricks on me). 1 hour ago, Nihontocollector752 said: Don't see what else was required in the way of pictures this place is fine for transactions I personally like having more pictures (and information) on an item before committing to a purchase, but that's just my preference Quote
Nihontocollector752 Posted October 3, 2022 Report Posted October 3, 2022 1 hour ago, swordnoob said: Compare these: https://www.samuraishokai.jp/sword/21137.html https://www.e-sword.jp/katana/2210-1083.htm https://sword-auction.com/en/product/13851/as22359-刀:備前国住長船清光(五郎左衞門)特別保存-2/ The first two sites have full sugata images that look more blanched, but the second site offers more pictures further below. Aside from the picture of the sugata, the third site also has another that highlights different sections of the blade. Finally, I just noticed that in the image of the sword in the first site, there appears to be a small discoloured patch near the munemachi of the image with the edge facing left (although that could be my eyes playing tricks on me). I personally like having more pictures (and information) on an item before committing to a purchase, but that's just my preference Buy books and you'll eventually get to a point if confidence where you know what you're actually looking at 2 Quote
Xander Chia Posted October 8, 2022 Report Posted October 8, 2022 Personally I find their comments for their nihonto a bit vague. It seems like they aren’t too popular on Google reviews as well. Heard they occasionally have some items at quite a good price though. Quote
Curran Posted October 8, 2022 Report Posted October 8, 2022 They are fine. Dependable for a steady stream of fairly priced items. Having been on the other side of the equation, having listened to my fellow USA citizens sound impossibly rude in another language... stomping all over any sense of decorum... AND this was in Europe- give them a pass for their bluntness in English. After many years studying Japanese, I am still embarrassed by how (intermediate at best) is my communication level. That East-West divide is particularly tough with Japanese. Even Korean feels like a walk in the park vs trying to really communicate in Japanese. 2 1 Quote
swordnoob Posted October 13, 2022 Author Report Posted October 13, 2022 Hmm, maybe it is just the language barrier, but still off-putting regardless. That said, it's good to know that they're not like e-bay scammers Quote
Rivkin Posted October 26, 2022 Report Posted October 26, 2022 90% of sword dealers in Japan don't want to deal with Gaijin. 90% of quality swords even those offered by dealers from the US came originally from just two dealers in Japan. There are in total three dealers who are Gaijin-proof by choice. Gaijin collectors are "browsers". They don't understand the subject, they don't know what they want, they feel asking for a photograph of the kasane makes them "sophisticated" since, well, they heard somewhere kasane is important. They are in a permanent state of utter panic. The papers might be fake. Look the zero number looks different from zero on another TH from the web!! There could be so many bad things about the sword! They need to make sure! But they have no clue what exactly they are looking for. Even if they buy a blade they will show it to 30 people until one says it has a hagire, to the great satisfaction of the buyer who finally figured out what is wrong with a papered blade. 3 1 1 Quote
Bugyotsuji Posted October 26, 2022 Report Posted October 26, 2022 Dealing with Westerners is an emotional commitment, requiring a decision either way. It IS a big deal. If yes, then it’s ALL yes, all the way; as such a dealer though, you may be incidentally isolating yourself emotionally from the domestic dealer fraternity. Many dealers prefer (feel more comfortable) to stay within the domestic market with all the known advantages and disadvantages therein. Language is one part of the equation, but there are cultural and practical factors too. ‘No, too much hassle, NOT for me.” Their decision may also be based on real experiences or shared horror stories. Customer and dealer will surely find each other eventually, with luck! It’s never smooth sailing. Relax, enjoy, and shop around. Ultimately despite their pride it is a live-or-die business for most of them. Start small. Buy something small and show the colo(u)r of your money. Etc., etc. 3 2 Quote
Curran Posted December 16, 2022 Report Posted December 16, 2022 I had reason to do business with samurai shokai (サムライ商会) recently. While he is gruff due to language limitations, it was an incredibly smooth efficient transaction where he even warned me about the ivory component on a shirasaya and how we could avoid the customer issues associated with ivory. If reason arises, I'll gladly do business with him. He isn't Mr. Warm-n-Fuzzy, but my experience with him was very positive. Curran 3 Quote
Baba Yaga Posted December 16, 2022 Report Posted December 16, 2022 On 10/25/2022 at 5:58 PM, Rivkin said: 90% of sword dealers in Japan don't want to deal with Gaijin. 90% of quality swords even those offered by dealers from the US came originally from just two dealers in Japan. There are in total three dealers who are Gaijin-proof by choice. Gaijin collectors are "browsers". They don't understand the subject, they don't know what they want, they feel asking for a photograph of the kasane makes them "sophisticated" since, well, they heard somewhere kasane is important. They are in a permanent state of utter panic. The papers might be fake. Look the zero number looks different from zero on another TH from the web!! There could be so many bad things about the sword! They need to make sure! But they have no clue what exactly they are looking for. Even if they buy a blade they will show it to 30 people until one says it has a hagire, to the great satisfaction of the buyer who finally figured out what is wrong with a papered blade. So true! If you're buying a big name blade, it "pays" to have an oversea broker. Quote
Ekan Posted June 15 Report Posted June 15 I had a very negative experience with this company. Although Japanese nihonto dealers can sometimes be direct and inflexible, I have never encountered this degree of disrespect or plain rudeness. I communicated in Japanese via email, so a language issue seems unlikely. Over the years, only two companies have earned a place on my personal blacklist, this company is now the third. Quote
Kanenaga Posted June 16 Report Posted June 16 Erik, it would be very helpful if you could share some details of your very negative experience. I am/was on the verge of making an offer to this seller (surname Masuda) but the mixed reviews on this old thread are making me xtra cautious. If anyone else can share recent interactions that would be much appreciated. Quote
jdawg221 Posted June 23 Report Posted June 23 On 6/15/2026 at 3:00 PM, Ekan said: I had a very negative experience with this company. Although Japanese nihonto dealers can sometimes be direct and inflexible, I have never encountered this degree of disrespect or plain rudeness. I communicated in Japanese via email, so a language issue seems unlikely. Over the years, only two companies have earned a place on my personal blacklist, this company is now the third. I am also curious what your issue with him was. I have 2 swords Im waiting on from him(one has already shipped), and I have had a pretty decent experience with him when compared to other sellers. Yes he is quite blunt, but he was willing to ship via ups rather than ems, and he also reached out to me to inform that the export papers had been approved rather than me having to message him. Quote
Ekan Posted June 23 Report Posted June 23 I used their contact form to ask for a few extra photos of a sword. I know it’s pretty common for Japanese dealers to refuse additional pictures due to policy, so that wouldn’t have surprised me. But the reply I got was basically just “no additional info” and “I don’t ship to the UK.” I hadn’t even asked about shipping, though I assume they saw my country code. I get that sending swords to the UK has become more complicated in recent years, but it’s definitely still doable. I replied to say I’d recently had a sword shipped over from Japan without any problems using a UK-based forwarding service, and that I was happy to handle shipping myself. The response to that was pretty blunt, something along the lines of “then buy from that company” and “stop contacting me”. At that point it was pretty clear this isn’t a dealer I can work with. I wish their customers the best of luck, but I will buy from dealers where I don’t feel like I need it. BTW: I'm surprised EMS was even an option, I've been told that EMS do not accept swords for international shipping. Quote
Hokke Posted June 23 Report Posted June 23 6 hours ago, Ekan said: I used their contact form to ask for a few extra photos of a sword. I know it’s pretty common for Japanese dealers to refuse additional pictures due to policy, so that wouldn’t have surprised me. But the reply I got was basically just “no additional info” and “I don’t ship to the UK.” ……..I replied to say I’d recently had a sword shipped over from Japan without any problems using a UK-based forwarding service, and that I was happy to handle shipping myself. The response to that was pretty blunt…… I’m curious, was the initial response you received enough to have put them on your blacklist? Because, it seems like your reply is what generated the negativity, if that was even the case. Using “basically” instead of an actual quote leaves a lot to be assumed. As a business owner, I can say that in the past when I have declined a customer request, the response became less friendly when they try to find an”work around” to whatever the reason was for the denial. Quote
Rivkin Posted June 24 Report Posted June 24 16 hours ago, Ekan said: I used their contact form to ask for a few extra photos of a sword. I know it’s pretty common for Japanese dealers to refuse additional pictures due to policy, so that wouldn’t have surprised me. But the reply I got was basically just “no additional info” and “I don’t ship to the UK.” I hadn’t even asked about shipping, though I assume they saw my country code. I get that sending swords to the UK has become more complicated in recent years, but it’s definitely still doable. I replied to say I’d recently had a sword shipped over from Japan without any problems using a UK-based forwarding service, and that I was happy to handle shipping myself. The response to that was pretty blunt, something along the lines of “then buy from that company” and “stop contacting me”. At that point it was pretty clear this isn’t a dealer I can work with. I wish their customers the best of luck, but I will buy from dealers where I don’t feel like I need it. There are restaurants and other businesses in Japan which don't serve foreigners or don't speak English and its announced straight out on the door. If you still address them in broken Japanese "but I just want this one thing" they get very angry. Not shipping to the Uk it means no discussion on this point. Quote
Ekan Posted June 24 Report Posted June 24 I'm just reporting my experience and their behavior was unacceptable to me. I try to behave in a respectful manner and I expect the same back. If not, my money goes elsewhere. Quote
DKR Posted June 25 Report Posted June 25 On 6/23/2026 at 4:58 PM, Ekan said: BTW: I'm surprised EMS was even an option, I've been told that EMS do not accept swords for international shipping. Sorry, but this is wrong ! I get a sword two weeks ago without problems with EMS........but , iam located in the EU and not in UK. Quote
Ekan Posted June 25 Report Posted June 25 4 hours ago, DKR said: Sorry, but this is wrong ! I get a sword two weeks ago without problems with EMS........but , iam located in the EU and not in UK. I must have misunderstood the dealer. My understanding was that EMS has stopped accepting swords for all international shipping, but looking into this a bit more closely it appears that they have stopped shipping swords to all countries I have access to (including one EU country). Quote
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