matsuya

Do you still have the commercial paperwork?

Need to provide as much as possible in the commercial sleeve so customs broker can’t play dumb.

Yes, should have been included with the commercial invoice outside the package.

Was the nbthk, etc outside of the package? I'll see if I can get a rep to look at your shipment. At least for outbound shipments from the US, the shipper would have to revise the invoice. I've never dealt with something that has been delivered though, it's always been during transit. I'm also trying to get as much info to give to Aoi Art and anyone else that needs it.

Looking over your post again. The description Aoi Art provided was "HS Code 9706.10 (Antique Japanese sword, made more than 250 years ago) This isn't adequate and also missing the subcategory. It should have at least contain: "Antique Japanese Sword (Katana), 1575, Bizen Province, for collector purposes only. Not a weapon" Correct HTS Code is: 9706.10.00.60 Documentation should include a copy of the NBTHK paper and anything else that indicates year made. US Customs have a reason now to be overly strict on their classification, so using the right info is necessary.

Classifying it is one thing, that doesn’t determine how customs classify it. What was put in the description?

Can you provide the exact description Aoi Art used for the customs form and what documentation was provided? I’ve handled thousands of UPS International shipments from the US and have to ensure the descriptions are very detailed to ensure customs classify them correctly. I’d like to make Aoi Art aware of it.

Can you provide the exact description Aoi Art used for the customs form and what documentation was provided? I’ve handled thousands of UPS International shipments from the US and have to ensure the descriptions are very detailed to ensure customs classify them correctly. I’d like to make Aoi Art aware of it.

I meant if any updates with the letter to UPS. I just made the purchase and so far only charged the price that was listed.

Any updates? I made from my first ever purchase through Aoi Art.

Might be interested. Where in the US?