silverfox2965

Basically what I was concerned about was the care and protection of a clients property whether it be cash or goods. Failure to return property when expected by a client in a timely manner hurts not only the client but the contractor as well. You can be the best polisher in the world, but fail in your duty to return items and you will find that eventually word gets out and no one will be willing to take the chance of a future mishap. I still have 2 swords out with Eric. Eric says that work is almost completed on these and I should have them within a month. My Shinto blade was returned as promised with the grade of polish I asked for and I am pleased with the work (my 2 cents worth). I expect Eric to keep his word to me about the last 2 blades. Only time will tell. I will keep the Forum posted. Thank You, Everett

Six or seven days ago I posted a problem in communication with, and the return of competed work by the American Polisher Eric Roush. Mind you, there was no complaint about his work. Well three days ago I received a call from Eric asking me for my address. He stated that the Shinto was done (the grade of polish asked for) and he needed to confirm my address. He also stated that he believed he could complete Blade # 3 (My uncle's blade taken in the battled for Saipan) within a few weeks and finish #4, the last, in a month. I guess it took my complaint on this Forum to light a fire under him. For that I am thankful. I do want to give Eric credit for his work on this Shinto Blade. He met my expectations and then some more. The blade is beautiful. I am looking forward to receiving the last 2 from Eric in the near future and will let the Forum know what transpires. Thank You Forum, Everett Thomas

Thank You Brian for the info. I called the # and received a Phone Company tape stating that I should check the phone # (non working #0 Everett Thomas

Almost 2 years ago I sent 4 swords to Eric Roush for polishing (his fee Paid up front like those in Japan). I understand that he is not popular with some, but he completed a test blade that I sent him in a timely manner that met my requirements so I sent him 4. Within 6 months he sent back the first of the 4 blades and I was satisfied with the work. However it has now been over a year since I had received this blade. 6 months ago I emailed him and after many emails he replied he would get the 2nd blade to me in a week. Week came and went; Blade never arrive. Again after repeated emails on my part I received a reply on April 1, 2013 stating that he would send out the 2nd (as Shinto blade of some worth) in a week and get the remaining 2 to me ASAP. It is now the 21st of April and still no 2nd blade. What ticks me off is that he continues to ignore my emails directed to him or to his site as well as the many phone calls that I have made to him asking when he is going to honor his promise of sending out the 2nd blade. Is there anyone out there that is in touch with Eric or can provide a good phone # that he answers so I can resolve this Problem with him without resorting to a lawyer and the California courts. I have no problem with his work. The problem revolves around his repeated failure to send this 2nd blade as promised and his treatment of ignoring the calls and emails of a customer that actually respects his work. Everett Thomas (silverfox2965)